Chatwoot
Chatwoot
Get Started with Apps!
Get Started with Apps!
App Version: v4.3.0
(Changelog)
Keywords: support, live chat
Train: Community
Home Page: https://www.chatwoot.com/
Keywords: support, live chat
Train: Community
Home Page: https://www.chatwoot.com/
Chatwoot Details
Added: 2025-06-24
Last Updated: 2025-06-24
Added: 2025-06-24
Last Updated: 2025-06-24
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Run as Context- Chatwoot runs as root user.
Group: 0 / root
User: 0 / root - Postgres runs as non-root user.
Group: 999 / postgres
User: 999 / postgres - Redis runs as a non-root user and root group.
Group: 0 / root
User: 1001 / redis
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App Metadata (Raw File)
{
"1.0.0": {
"healthy": true,
"supported": true,
"healthy_error": null,
"location": "/__w/apps/apps/trains/community/chatwoot/1.0.0",
"last_update": "2025-06-24 14:46:23",
"required_features": [],
"human_version": "v4.3.0_1.0.0",
"version": "1.0.0",
"app_metadata": {
"app_version": "v4.3.0",
"capabilities": [],
"categories": [
"productivity"
],
"changelog_url": "https://github.com/chatwoot/chatwoot/releases",
"date_added": "2025-06-24",
"description": "Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.",
"home": "https://www.chatwoot.com/",
"host_mounts": [],
"icon": "https://media.sys.truenas.net/apps/chatwoot/icons/icon.svg",
"keywords": [
"support",
"live chat"
],
"lib_version": "2.1.38",
"lib_version_hash": "6ae5d9fa6d100b2d34ca45d5ec8d5e27fdf31f3c49ce831a6c876b2c7625d882",
"maintainers": [
{
"email": "dev@ixsystems.com",
"name": "truenas",
"url": "https://www.truenas.com/"
}
],
"name": "chatwoot",
"run_as_context": [
{
"description": "Chatwoot runs as root user.",
"gid": 0,
"group_name": "root",
"uid": 0,
"user_name": "root"
},
{
"description": "Postgres runs as non-root user.",
"gid": 999,
"group_name": "postgres",
"uid": 999,
"user_name": "postgres"
},
{
"description": "Redis runs as a non-root user and root group.",
"gid": 0,
"group_name": "root",
"uid": 1001,
"user_name": "redis"
}
],
"screenshots": [],
"sources": [
"https://github.com/chatwoot/chatwoot",
"https://hub.docker.com/r/chatwoot/chatwoot"
],
"title": "Chatwoot",
"train": "community",
"version": "1.0.0"
},
"schema": {
"groups": [
{
"name": "Chatwoot Configuration",
"description": "Configure Chatwoot"
},
{
"name": "User and Group Configuration",
"description": "Configure User and Group for Chatwoot"
},
{
"name": "Network Configuration",
"description": "Configure Network for Chatwoot"
},
{
"name": "Storage Configuration",
"description": "Configure Storage for Chatwoot"
},
{
"name": "Labels Configuration",
"description": "Configure Labels for Chatwoot"
},
{
"name": "Resources Configuration",
"description": "Configure Resources for Chatwoot"
}
],
"questions": [
{
"variable": "TZ",
"group": "Chatwoot Configuration",
"label": "Timezone",
"schema": {
"type": "string",
"default": "Etc/UTC",
"required": true,
"$ref": [
"definitions/timezone"
]
}
},
{
"variable": "chatwoot",
"label": "",
"group": "Chatwoot Configuration",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "image_selector",
"label": "Chatwoot Image",
"schema": {
"type": "string",
"default": "ce_image",
"required": true,
"enum": [
{
"value": "image",
"description": "Chatwoot Enterprise Edition"
},
{
"value": "ce_image",
"description": "Chatwoot Community Edition"
}
]
}
},
{
"variable": "postgres_image_selector",
"label": "Postgres Image (CAUTION)",
"description": "If you are changing this after the postgres directory has been initialized,</br>\nSTOP! and make sure you have a backup of your data.</br>\nChanging this will trigger an one way database upgrade.</br>\nYou can only select newer versions of postgres.</br>\nSelecting an older version will refuse to start.</br>\nIf something goes wrong, you will have to restore from backup.\n",
"schema": {
"type": "string",
"default": "postgres_17_image",
"required": true,
"enum": [
{
"value": "postgres_17_image",
"description": "Postgres 17"
}
]
}
},
{
"variable": "db_password",
"label": "Database Password",
"description": "The password for Chatwoot.",
"schema": {
"type": "string",
"default": "",
"required": true,
"private": true
}
},
{
"variable": "redis_password",
"label": "Redis Password",
"schema": {
"type": "string",
"default": "",
"required": true,
"private": true
}
},
{
"variable": "secret_key_base",
"label": "Secret Key Base",
"description": "The secret key base is used to encrypt sensitive data.</br>\nIt should be a long, random string.</br>\nIf you change this, all existing sessions will be invalidated.\n",
"schema": {
"type": "string",
"default": "",
"valid_chars": "^[a-zA-Z0-9]+$",
"valid_chars_error": "Please use only alphanumeric characters for the secret key base.",
"required": true,
"private": true
}
},
{
"variable": "enable_account_signup",
"label": "Enable Account Signup",
"schema": {
"type": "string",
"default": "true",
"required": true,
"enum": [
{
"value": "true",
"description": "Enable account signup"
},
{
"value": "false",
"description": "Disable account signup"
},
{
"value": "api_only",
"description": "Disable UI account signup and only allow API account creation"
}
]
}
},
{
"variable": "frontend_url",
"label": "Frontend URL",
"description": "The URL that Chatwoot will be accessible at.</br>\nExamples:</br>\n - http://192.168.1.100:30208</br>\n - https://chatwoot.example.com</br>\n",
"schema": {
"type": "uri",
"default": "",
"required": true
}
},
{
"variable": "additional_envs",
"label": "Additional Environment Variables",
"schema": {
"type": "list",
"default": [],
"items": [
{
"variable": "env",
"label": "Environment Variable",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "name",
"label": "Name",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "value",
"label": "Value",
"schema": {
"type": "string"
}
}
]
}
}
]
}
}
]
}
},
{
"variable": "run_as",
"label": "",
"group": "User and Group Configuration",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "user",
"label": "User ID",
"description": "The user id that Chatwoot files will be owned by.",
"schema": {
"type": "int",
"min": 568,
"default": 568,
"required": true
}
},
{
"variable": "group",
"label": "Group ID",
"description": "The group id that Chatwoot files will be owned by.",
"schema": {
"type": "int",
"min": 568,
"default": 568,
"required": true
}
}
]
}
},
{
"variable": "network",
"label": "",
"group": "Network Configuration",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "web_port",
"label": "WebUI Port",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "bind_mode",
"label": "Port Bind Mode",
"description": "The port bind mode.</br>\n- Publish: The port will be published on the host for external access.</br>\n- Expose: The port will be exposed for inter-container communication.</br>\n- None: The port will not be exposed or published.</br>\nNote: If the Dockerfile defines an EXPOSE directive,\nthe port will still be exposed for inter-container communication regardless of this setting.\n",
"schema": {
"type": "string",
"default": "published",
"enum": [
{
"value": "published",
"description": "Publish port on the host for external access"
},
{
"value": "exposed",
"description": "Expose port for inter-container communication"
},
{
"value": "",
"description": "None"
}
]
}
},
{
"variable": "port_number",
"label": "Port Number",
"schema": {
"type": "int",
"default": 30208,
"min": 1,
"max": 65535,
"required": true
}
},
{
"variable": "host_ips",
"label": "Host IPs",
"description": "IPs on the host to bind this port",
"schema": {
"type": "list",
"show_if": [
[
"bind_mode",
"=",
"published"
]
],
"default": [],
"items": [
{
"variable": "host_ip",
"label": "Host IP",
"schema": {
"type": "string",
"required": true,
"$ref": [
"definitions/node_bind_ip"
]
}
}
]
}
}
]
}
}
]
}
},
{
"variable": "storage",
"label": "",
"group": "Storage Configuration",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "data",
"label": "Data Storage",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "type",
"label": "Type",
"description": "ixVolume: Is dataset created automatically by the system.</br>\nHost Path: Is a path that already exists on the system.\n",
"schema": {
"type": "string",
"required": true,
"immutable": true,
"default": "ix_volume",
"enum": [
{
"value": "host_path",
"description": "Host Path (Path that already exists on the system)"
},
{
"value": "ix_volume",
"description": "ixVolume (Dataset created automatically by the system)"
}
]
}
},
{
"variable": "ix_volume_config",
"label": "ixVolume Configuration",
"description": "The configuration for the ixVolume dataset.",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"ix_volume"
]
],
"$ref": [
"normalize/ix_volume"
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "dataset_name",
"label": "Dataset Name",
"description": "The name of the dataset to use for storage.",
"schema": {
"type": "string",
"required": true,
"immutable": true,
"hidden": true,
"default": "data"
}
},
{
"variable": "acl_entries",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": []
}
}
]
}
},
{
"variable": "host_path_config",
"label": "Host Path Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"host_path"
]
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "acl",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": [],
"$ref": [
"normalize/acl"
]
}
},
{
"variable": "path",
"label": "Host Path",
"description": "The host path to use for storage.",
"schema": {
"type": "hostpath",
"show_if": [
[
"acl_enable",
"=",
false
]
],
"required": true
}
}
]
}
}
]
}
},
{
"variable": "postgres_data",
"label": "Postgres Data Storage",
"description": "The path to store Postgres Data.",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "type",
"label": "Type",
"description": "ixVolume: Is dataset created automatically by the system.</br>\nHost Path: Is a path that already exists on the system.\n",
"schema": {
"type": "string",
"required": true,
"immutable": true,
"default": "ix_volume",
"enum": [
{
"value": "host_path",
"description": "Host Path (Path that already exists on the system)"
},
{
"value": "ix_volume",
"description": "ixVolume (Dataset created automatically by the system)"
}
]
}
},
{
"variable": "ix_volume_config",
"label": "ixVolume Configuration",
"description": "The configuration for the ixVolume dataset.",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"ix_volume"
]
],
"$ref": [
"normalize/ix_volume"
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "dataset_name",
"label": "Dataset Name",
"description": "The name of the dataset to use for storage.",
"schema": {
"type": "string",
"required": true,
"immutable": true,
"hidden": true,
"default": "pg_data"
}
},
{
"variable": "acl_entries",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": []
}
}
]
}
},
{
"variable": "host_path_config",
"label": "Host Path Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"host_path"
]
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "acl",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": [],
"$ref": [
"normalize/acl"
]
}
},
{
"variable": "path",
"label": "Host Path",
"description": "The host path to use for storage.",
"schema": {
"type": "hostpath",
"show_if": [
[
"acl_enable",
"=",
false
]
],
"required": true
}
},
{
"variable": "auto_permissions",
"label": "Automatic Permissions",
"description": "Automatically set permissions for the host path.\nEnabling this, will check the top level directory,</br>\nIf it finds incorrect permissions, it will `chown` the\nhost path to the user and group required for the\npostgres container.\n",
"schema": {
"type": "boolean",
"default": false,
"show_if": [
[
"acl_enable",
"=",
false
]
]
}
}
]
}
}
]
}
},
{
"variable": "additional_storage",
"label": "Additional Storage",
"description": "Additional storage for Chatwoot.",
"schema": {
"type": "list",
"default": [],
"items": [
{
"variable": "storageEntry",
"label": "Storage Entry",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "type",
"label": "Type",
"description": "ixVolume: Is dataset created automatically by the system.</br>\nHost Path: Is a path that already exists on the system.</br>\nSMB Share: Is a SMB share that is mounted to as a volume.\n",
"schema": {
"type": "string",
"required": true,
"default": "ix_volume",
"immutable": true,
"enum": [
{
"value": "host_path",
"description": "Host Path (Path that already exists on the system)"
},
{
"value": "ix_volume",
"description": "ixVolume (Dataset created automatically by the system)"
},
{
"value": "cifs",
"description": "SMB/CIFS Share (Mounts a volume to a SMB share)"
}
]
}
},
{
"variable": "read_only",
"label": "Read Only",
"description": "Mount the volume as read only.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "mount_path",
"label": "Mount Path",
"description": "The path inside the container to mount the storage.",
"schema": {
"type": "path",
"required": true
}
},
{
"variable": "host_path_config",
"label": "Host Path Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"host_path"
]
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "acl",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": [],
"$ref": [
"normalize/acl"
]
}
},
{
"variable": "path",
"label": "Host Path",
"description": "The host path to use for storage.",
"schema": {
"type": "hostpath",
"show_if": [
[
"acl_enable",
"=",
false
]
],
"required": true
}
}
]
}
},
{
"variable": "ix_volume_config",
"label": "ixVolume Configuration",
"description": "The configuration for the ixVolume dataset.",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"ix_volume"
]
],
"$ref": [
"normalize/ix_volume"
],
"attrs": [
{
"variable": "acl_enable",
"label": "Enable ACL",
"description": "Enable ACL for the storage.",
"schema": {
"type": "boolean",
"default": false
}
},
{
"variable": "dataset_name",
"label": "Dataset Name",
"description": "The name of the dataset to use for storage.",
"schema": {
"type": "string",
"required": true,
"immutable": true,
"default": "storage_entry"
}
},
{
"variable": "acl_entries",
"label": "ACL Configuration",
"schema": {
"type": "dict",
"show_if": [
[
"acl_enable",
"=",
true
]
],
"attrs": [],
"$ref": [
"normalize/acl"
]
}
}
]
}
},
{
"variable": "cifs_config",
"label": "SMB Configuration",
"description": "The configuration for the SMB dataset.",
"schema": {
"type": "dict",
"show_if": [
[
"type",
"=",
"cifs"
]
],
"attrs": [
{
"variable": "server",
"label": "Server",
"description": "The server to mount the SMB share.",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "path",
"label": "Path",
"description": "The path to mount the SMB share.",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "username",
"label": "Username",
"description": "The username to use for the SMB share.",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "password",
"label": "Password",
"description": "The password to use for the SMB share.",
"schema": {
"type": "string",
"required": true,
"private": true
}
},
{
"variable": "domain",
"label": "Domain",
"description": "The domain to use for the SMB share.",
"schema": {
"type": "string"
}
}
]
}
}
]
}
}
]
}
}
]
}
},
{
"variable": "labels",
"label": "",
"group": "Labels Configuration",
"schema": {
"type": "list",
"default": [],
"items": [
{
"variable": "label",
"label": "Label",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "key",
"label": "Key",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "value",
"label": "Value",
"schema": {
"type": "string",
"required": true
}
},
{
"variable": "containers",
"label": "Containers",
"description": "Containers where the label should be applied",
"schema": {
"type": "list",
"items": [
{
"variable": "container",
"label": "Container",
"schema": {
"type": "string",
"required": true,
"enum": [
{
"value": "chatwoot",
"description": "chatwoot"
},
{
"value": "sidekiq",
"description": "sidekiq"
},
{
"value": "postgres",
"description": "postgres"
},
{
"value": "redis",
"description": "redis"
}
]
}
}
]
}
}
]
}
}
]
}
},
{
"variable": "resources",
"label": "",
"group": "Resources Configuration",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "limits",
"label": "Limits",
"schema": {
"type": "dict",
"attrs": [
{
"variable": "cpus",
"label": "CPUs",
"description": "CPUs limit for Chatwoot.",
"schema": {
"type": "int",
"default": 2,
"required": true
}
},
{
"variable": "memory",
"label": "Memory (in MB)",
"description": "Memory limit for Chatwoot.",
"schema": {
"type": "int",
"default": 4096,
"required": true
}
}
]
}
}
]
}
}
]
},
"readme": "<h1>Chatwoot</h1> <p><a href=\"https://www.chatwoot.com/\">Chatwoot</a> is an open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.</p>",
"changelog": null,
"chart_metadata": {
"app_version": "v4.3.0",
"capabilities": [],
"categories": [
"productivity"
],
"changelog_url": "https://github.com/chatwoot/chatwoot/releases",
"date_added": "2025-06-24",
"description": "Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.",
"home": "https://www.chatwoot.com/",
"host_mounts": [],
"icon": "https://media.sys.truenas.net/apps/chatwoot/icons/icon.svg",
"keywords": [
"support",
"live chat"
],
"lib_version": "2.1.38",
"lib_version_hash": "6ae5d9fa6d100b2d34ca45d5ec8d5e27fdf31f3c49ce831a6c876b2c7625d882",
"maintainers": [
{
"email": "dev@ixsystems.com",
"name": "truenas",
"url": "https://www.truenas.com/"
}
],
"name": "chatwoot",
"run_as_context": [
{
"description": "Chatwoot runs as root user.",
"gid": 0,
"group_name": "root",
"uid": 0,
"user_name": "root"
},
{
"description": "Postgres runs as non-root user.",
"gid": 999,
"group_name": "postgres",
"uid": 999,
"user_name": "postgres"
},
{
"description": "Redis runs as a non-root user and root group.",
"gid": 0,
"group_name": "root",
"uid": 1001,
"user_name": "redis"
}
],
"screenshots": [],
"sources": [
"https://github.com/chatwoot/chatwoot",
"https://hub.docker.com/r/chatwoot/chatwoot"
],
"title": "Chatwoot",
"train": "community",
"version": "1.0.0"
}
}
}Support, maintenance, and documentation for applications within the Community catalog is handled by the TrueNAS community. The TrueNAS Applications Market hosts but does not validate or maintain any linked resources associated with this app.
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Please help the TrueNAS community add resources here or discuss this application in the TrueNAS Community forum.